Jubilee General Insurance Company Limited has entered its sixty eighth year of Operations marking a legacy of over six decade of living by its core values, of; Teamwork, Integrity, Excellence and Passion.
Since its establishment in 1953, Jubilee General has maintained its presence as the most prominent company launching innovative products and new initiatives in the insurance industry. It has established itself as one of the most reputed and brightest names of the sector. Sustained growth and evolution has secured Jubilee General as one of the “Big Three” insurers of Pakistan in terms of gross direct premium and financial base.
Jubilee General is listed on the Pakistan Stock Exchange. Its major shares are held by, Aga Khan Hospital and Medical College Foundation, Habib Bank Limited, Aga Khan Fund for Economic Development and Hashoo Group. Jubilee General, with its Head Office in Karachi, has an extensive and dynamic branch network in all major cities and towns of Pakistan to ensure prompt service at the customers’ doorstep. To ensure sustained long term existence, the Company is Enterprise Risk Management (ERM) Framework compliant, duly certified by LRQA with ISO 9001:2015.
Jubilee General is the highest rated general insurance company in Pakistan with an Insurer Financial Strength Rating of “AA +” with “Stable Outlook” assigned by the both credit rating agencies of Pakistan i.e VIS and PACRA. The “AA+” with “stable outlook” takes into account financial strength of the Company as demonstrated by its strong capitalization and liquidity indicators. It also denotes a very strong capacity of the Company to meet policyholders’ contract obligations.
Jubilee General is one of the few insurers in Pakistan to be accorded Financial Strength Rating of “B+” (good) and issuer credit rating of “bbb-” (Good) by A. M. Best, which is the highest rating to be assigned by an International Rating Agency to any financial institution in Pakistan. According to A.M. Best, the rating reflects Jubilee General’s strong risk-adjusted capitalisation, solid business profile within Pakistan and good track record of operating performance. Furthermore, the Company has developed better procedures in assessing, measuring and mitigating the key risks associated with its business. A. M. Best is the world’s oldest and most authoritative insurance rating and information source.
Over the last 15 years, Jubilee General has grown at double the industry average growth rate, more than doubling its market share and prides itself in its long-standing reinsurance relationships with internationally renowned reinsures such as Swiss Re, Hannover Re, Lloyds, Asia Capital Re, Allianz Se, Kuwait Re and Korean Re. The Company is also supported by internationally acclaimed reinsurance brokers including RMS, AON Group, Willis, Marsh, Lockton, RKH Specialty, UIB and Crescent Global.
With a broad spectrum of services available, Jubilee General’s client-base comprises prominent national and multinational corporations operating in Pharmaceutical, Power Generation & Distribution, Chemical, Textile, Cement, Services (Hospitals & Hotels), Oil & Energy, Manufacturing, FMCG, Engineering, Banking and Financial sectors.
At Jubilee General, diversity is maintained through underwriting all classes of general insurance including Fire, Marine, Motor, Engineering, Health and General Accident. Jubilee General not only offers wide risk coverage, but also provides related risk management services delivered by highly qualified and experienced risk managers. Consumer finance is growing in Pakistan and Jubilee General has developed innovative insurance solutions to meet the growing demand. From auto financing to personal loans, mortgages to plastic cards, and trade finance to capital investment finance, Jubilee General has the customized solutions to secure entire operations, product range and transactions of all financial institutions.With the stream of upcoming power, engineering and infrastructure development projects on the national level, our Engineering & Bonds Department, manned by the most experienced engineers in the industry, is geared to provide technical and quality security to this vital sector.
As pioneers in Group Health Insurance, Jubilee General continues to develop new, flexible and customized plans to suit the diverse needs of our many blue chip Pakistani companies and multinational clients. Jubilee General also has an array of personal health insurance products with wide coverage and scalable benefit limits.
In May 2015, Jubilee General launched its Window Takaful Operations setup. This endeavor helps us not only to cater to the requirements of our existing clientele but also to reach out to new market segments which had not hitherto been obtaining the benefits of General Insurance products. Our General Takaful products are designed under the supervision of a Certified Shari’ah Advisor.
The insurance industry world over is undergoing technological revolution. Jubilee General prides itself as innovator and distributor of technology driven service and delivery of products. Leveraging on its digital know-how, Jubilee General is making rapid progress in automation of processes for faster and improved controls to deliver better customer experience. Thus, the Company became that first insurer in Pakistan to launch an online portal providing end-to- end solution complete with payment options. Jubilee General after pioneering the first ever Android Application for motor insurance, has also launched Android Applications for Bus Passenger’s Personal Accident by the name of “Musafir” and a Health insurance application; and intends to introduce more applications using Android Mobile Technology to increase the insurance penetration in the retail segment.
Jubilee General recognizes technological innovation is an ongoing process and we continue to invest in this endeavor with a view to improving efficiencies and provide our customers easy access to the entire insurance value chain from obtaining a quotation, selecting the right insurance product, payment options & reporting claims. Our technology suites contain an online motor renewal facility where any Jubilee client can renew their policy from the luxury of their home or office hassle free. Jubilee General has also developed a motor claims application which is available to all our customers on our website as well as on Google Play store. Our customers can now report losses on real time basis on the application which automatically locates and appoints the nearest surveyor. For corporate clients, our marine cover-note application has made the process of establishment of LC hassle free as our customers can generate cover notes at their convenience 24/7. Jubilee General will continue on its Journey of technological innovation and digitization and the years ahead will witness an increasing range of end to end process automation. Jubilee General is also equipped with one of the most effective and efficient call center providing seamless servicing to the clients.
Jubilee General is cognizant of the need and responsibilities for organisations to return back & contribute to development of societies. Our focus areas for constructive intervention include education, health, culture & sports; as we believe these to be the foundation for well being and development of future generations.Our social responsibility initiatives include contributing to various institutions involved in providing medical support to the needy. We are also aligned with a number of educational institutions that provide free/subsidized education to deserving communities. We also support snooker and squash to bring forth deserving sportsman and providing them opportunities to shine.
Jubilee General has been recognized as the highest contributor in the social responsibility category amongst all insurance companies of the country by “Insurance Journal”.
Above all, at Jubilee General, we remain focused on meeting and exceeding customer expectations.
The Company is listed on Pakistan Stock Exchange (www.psx.com.pk)
The Symbol Code for dealing in share of the Company JGICL
Surridge & Beecheno
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